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Rafting and River Tour Cancellation and Refund Policy

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Hard Water Sports - Adventure Outfitting
979 Charles Ave. St Paul MN 55104
651 302 1774

Rock and Ice Climbing Cancellation and Refund Policy

Read thoroughly as this policy applies to all circumstance.
Reservations for Instructional Climbing courses with Hard Water Sports require a deposit payment to confirm reservations. No refunded deposits for climbing classes canceled under 4 days notice.
Anyone rescheduling their trip time within 7 days is subject to a per-person rescheduling fee.


Data Collection

We collect only the information needed to identify you for our reservation system which you either submit voluntarily by phone, email or reservation form.
By using our reservation tools, to manage and add additional information to your reservation, you are giving us expressed consent to store additional information about yourself. These tools will allow you to update your reservation information and are available to help make your online experience with us more enjoyable and efficient.
When ordering online with a credit card we do not store your credit card information on our servers.
cancellation and refund policy is subject to change, please return and update yourself before your final trip date.

Your personal information

We will not rent or sell any of your personal information to other companies or individuals. There are some limited circumstances in which we may disclose your information

Essential Eligibility Criteria (EEC) for Instructional Climbing Courses

Rock and Ice Climbing participants must agree that they meet the Essential Eligibility Criteria on their own or with the help of a qualified companion.

-Be in good general health and physical condition
-Effectively communicate with leaders or other participants
-Wear all protective gear recommended or required;
-Ability to access the climbing routs independently;


Trail conditions expected to access climbing areas may be steep and rocky with uneven terrain. Class participants should come prepared with proper clothing for cold conditions, water and snacks for during the class.






For concerns about class cancellation due to weather

Call Hard Water Sports

651 302 1774